About this hotel
Alua Tenerife is a 4-star family resort at Calle Antonio Ruiz Alvarez 7 in Puerto de la Cruz on Tenerife's north coast. The property has 438 rooms and suites and offers an all-inclusive meal-plan option. Confirmed facilities include two outdoor pools, an indoor pool, Astro Club for children aged 4–12, a gym, wellness area, restaurants, bars and meeting facilities. Playa Jardín is approximately 500 metres away and Loro Parque is approximately 500 metres from the hotel. Puerto de la Cruz centre is about 1 kilometre away, making the property suitable for families, couples, beach visits, sightseeing and car-free stays.
Hotel Style
4-star family resort
Neighbourhood
Puerto de la Cruz, north Tenerife
Beach Access
Playa Jardín about 500 metres
Accessibility
5 adapted double rooms confirmed
Best for
- Families using the Astro Club for ages 4–12, children's pool, playground and larger suite categories
- Couples combining Puerto de la Cruz sightseeing with Playa Jardín and the hotel's wellness facilities
- Beach-focused stays using the public black-sand shoreline at Playa Jardín
- Car-free holidays using local buses and the hotel's complimentary shuttle service towards Puerto de la Cruz attractions
- Travellers with a small dog weighing no more than 10 kilograms under the hotel's current pet policy
Location & surroundings
Alua Tenerife is in Puerto de la Cruz on Tenerife's greener northern coast, rather than in the city of Santa Cruz de Tenerife. The surrounding district is primarily residential and resort-oriented, close to the Atlantic shoreline and the landscaped black-sand Playa Jardín. Loro Parque is approximately 500 metres away, while Puerto de la Cruz centre is about 1 kilometre from the hotel. A public bus stop is approximately 400 metres away, and the hotel operates a complimentary shuttle service towards Puerto de la Cruz. Tenerife North Airport is approximately 25 kilometres away. Walking works well locally, while a car is useful for Teide and island-wide excursions.
Nearby attractions
- Playa Jardín – approximately 500 metres: Public black-sand beach with landscaped gardens and Atlantic swimming areas; current property information gives an approximately five-minute walk.
- Loro Parque – approximately 500 metres: Major zoological attraction with animal habitats, aquariums and family-oriented presentations.
- Plaza del Charco – approximately 1.2 kilometres: Historic public square in central Puerto de la Cruz surrounded by cafés, restaurants and pedestrian streets.
- Parque Taoro – approximately 1.5 kilometres: Elevated urban park with gardens, walking paths and views over Puerto de la Cruz.
- Lago Martiánez – approximately 1.9 kilometres by walking route: Seafront saltwater pool complex designed around volcanic forms and landscaped leisure areas.
- Jardín Botánico de Puerto de la Cruz – approximately 2.7 kilometres by walking route: Historic botanical garden specialising in subtropical and tropical plant collections.
Local travel tips
- Walk along the Playa Jardín seafront towards central Puerto de la Cruz for restaurants, Plaza del Charco and the older pedestrian streets.
- Use the public bus stop approximately 400 metres from the hotel for journeys around northern Tenerife and connections towards the island's larger transport hubs.
- Take advantage of the hotel's complimentary local shuttle when its timetable suits your plans for central Puerto de la Cruz.
- Hire a car for Teide National Park, Anaga Rural Park and repeated trips beyond Puerto de la Cruz; private hotel parking is available for an additional charge.
- Northern Tenerife can be cloudier and wetter than the island's southern resorts, so carry light rain protection when planning longer outdoor excursions.
What to know before booking
- The official property address is Calle Antonio Ruiz Alvarez 7, 38400 Puerto de la Cruz, Tenerife; it is not located in the city of Santa Cruz de Tenerife.
- Private on-site hotel parking is confirmed but carries an additional charge; the current official information does not publish a fixed rate.
- Small dogs weighing up to 10 kilograms are accepted for €20 per night, subject to availability and advance reservation with the hotel.
- Playa Jardín is a public beach rather than a private hotel beach, and Atlantic sea conditions can vary according to weather and swell.
Best time to visit
Puerto de la Cruz supports sightseeing and resort stays throughout the year. Summer is generally warmer and drier, while winter remains mild but can bring more cloud and showers on Tenerife's northern coast. Spring and autumn suit hiking and island exploration with fewer peak-season crowds. Christmas, New Year, school holidays and major local festivities can increase demand, while sea conditions at Playa Jardín can vary independently of air temperature.
Full quick facts
| Hotel Style: | Family resort with 438 rooms and suites and an all-inclusive meal-plan option |
| Star Rating: | 4 stars |
| District / Neighbourhood: | Puerto de la Cruz, northern Tenerife |
| Destination Type: | Coastal resort town |
| Nearest Airport: | Tenerife North Airport (Los Rodeos) |
| Distance to Airport: | Approximately 25 kilometres according to official hotel information; type of published distance not specified |
| Nearest Major Transport: | Public bus stop approximately 400 metres away; complimentary hotel shuttle service to Puerto de la Cruz also confirmed |
| Beach Access: | Public Playa Jardín access; no private hotel beach confirmed |
| Beach Distance: | Playa Jardín approximately 500 metres, with a current published walking time of about five minutes |
| Historic or Main Centre Distance: | Puerto de la Cruz centre approximately 1 kilometre according to official hotel information |
| Languages: | English, French, German and Spanish |
| Parking: | Private on-site hotel parking is confirmed for an additional charge; current official information does not publish a fixed price |
| Wi-Fi: | Complimentary Wi-Fi confirmed in guestrooms and public areas |
| Family Friendly: | Yes; Astro Club for ages 4–12, children's pool, playground, suites and family accommodation are confirmed |
| Accessibility: | Five adapted Double rooms are confirmed by the hotel; current property information also lists accessible parking, lift and pool access |
| Pet Friendly: | Yes; small dogs up to 10 kilograms, subject to advance reservation and availability, currently €20 per night |
Frequently asked questions
Where is Alua Tenerife?
Alua Tenerife is at Calle Antonio Ruiz Alvarez 7, 38400 Puerto de la Cruz, on Tenerife's north coast. The official property address is in Puerto de la Cruz rather than the city of Santa Cruz de Tenerife.
How close is Playa Jardín to Alua Tenerife?
Playa Jardín is approximately 500 metres from the hotel, with current property-specific information giving a walk of around five minutes. The beach is public rather than hotel-owned.
Does Alua Tenerife have swimming pools?
Yes. The hotel confirms three pools: two outdoor pools, including a children's pool, and one indoor pool associated with the wellness facilities.
Is Alua Tenerife suitable for families?
Yes. The hotel is specifically positioned as a family property and confirms Astro Club activities for children aged 4–12, a playground, children's pool and family-oriented suites and apartments.
Does Alua Tenerife have parking?
Yes. Private on-site parking is confirmed for an additional charge. The hotel's current official information does not publish a fixed parking rate.
Are dogs allowed at Alua Tenerife?
Yes. Small dogs weighing up to 10 kilograms are accepted for €20 per night, subject to availability and advance arrangement with the hotel's reservations team.
Summary
Alua Tenerife suits families, couples and beach-focused stays in Puerto de la Cruz. Playa Jardín, Loro Parque and the town centre are walkable, while three pools, a gym, wellness facilities and free Wi-Fi are confirmed. Private parking costs extra, and small dogs require advance arrangement and a nightly fee.
